Updated on: 26th August 2021
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We respect the privacy of our users and the importance of the information they entrust to us. With this in mind, we provide you this privacy policy (the “Policy”) to help you understand the kinds of information we may gather about you when you visit the silvia.fitness website (the “Site”) or use any of our services (the “Services”), how we may use and disclose the information, and how you can control, correct and/or update the information. By visiting the Site or using the Services (e.g. monthly membership), you are accepting the policies and practices described in this Policy. Each time you visit the Site or use the Services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy.
Information We May Collect
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We receive, collect and store any information you enter on our website or provide us in any other way (e.g., by creating a user login on our site), or in some other manner, e.g., by posting or submitting it to our website, to Facebook/Instagram via our website, or to our Facebook/Instagram page.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect information
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When you conduct a transaction on our Site, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies
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We use cookies on our Site. By using this Site, you consent to the use of cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website owner or a third-party to recognize you and make your next visit easier and the service more useful to you. Cookies can be "persistent" or "session" cookies.
You can find more information here: http://www.allaboutcookies.org/
Your Choice
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You can decline or delete cookies by changing your browser settings, although if you do so, some of the features or services of our website may not function properly;
To review and update your personal information by contacting us via one of the methods described at the bottom of this policy or, if you have an online account on our website, by logging into that account.
Security
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The security of your Personal Information is important to us, however no method of transmission over the Internet, has 100% absolute security. We take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.
Privacy Policy Update
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How to Contact Us
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